Terms & Conditions

1. Introduction

Welcome to Zilapoint. Zilapoint is an online platform designed to help customers discover local businesses, products and services and to help businesses establish an online presence.

These Terms & Conditions (“Terms”) govern your access to and use of the Zilapoint website, services and related features.

By accessing or using Zilapoint, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the website.

2. Eligibility

You must be legally capable of entering into an agreement under applicable law to use Zilapoint.

If you are using Zilapoint on behalf of a business, organization or another person, you confirm that you have the authority to represent that entity or person.

3. User Accounts

Certain features of Zilapoint may require you to create an account.

You agree to:

• Provide accurate and current information.
• Keep your account information updated.
• Keep your login credentials confidential.
• Take reasonable steps to protect your account.
• Notify Zilapoint if you believe your account has been used without authorization.

You are responsible for activity carried out through your account, subject to applicable law.

4. Business Listings

Businesses and sellers may be able to create business profiles or listings on Zilapoint, subject to the features and requirements available on the platform.

Business owners and listing creators are responsible for ensuring that information submitted to Zilapoint is accurate, lawful and not misleading.

This may include:

• Business name and description
• Business category
• Address and location information
• Contact information
• Business hours
• Product and service information
• Business photographs and other uploaded content

5. Products and Services

Sellers and businesses are responsible for the products and services they advertise or offer through their listings.

Zilapoint does not automatically guarantee the quality, availability, authenticity, legality, safety or suitability of any product or service listed by a third party.

6. Customer Inquiries and Transactions

Zilapoint may provide tools or contact options that allow customers and businesses to communicate with each other.

Unless expressly stated otherwise on a particular service, Zilapoint is not a party to transactions or agreements entered into directly between customers and businesses.

Any purchase, booking, quotation, payment, delivery, refund, warranty or service arrangement is generally between the customer and the relevant business or seller.

7. Listing Content

By submitting content to Zilapoint, including text, photographs, logos, product information or other material, you represent that you have the necessary rights or permission to submit that content.

You must not upload content that is illegal, deceptive, defamatory, infringing, abusive or otherwise prohibited by these Terms or applicable law.

8. Prohibited Activities

You must not use Zilapoint to:

• Publish false, misleading or fraudulent information.
• Impersonate another person or business.
• Create listings for businesses you do not represent without authorization.
• Upload content that infringes another person’s intellectual property rights.
• Promote illegal goods, services or activities.
• Upload malware, viruses or other harmful code.
• Attempt to gain unauthorized access to accounts or systems.
• Spam users or send unsolicited promotional messages.
• Manipulate reviews, ratings or other platform information.
• Use automated methods to abuse or interfere with the platform.
• Use Zilapoint for activities prohibited by applicable law.

9. Reviews and User Feedback

Where review or feedback functionality is available, users must provide honest and genuine opinions based on their actual experience.

Reviews must not contain fraudulent claims, personal attacks, threats, abusive material or content that violates applicable law.

Zilapoint may remove or restrict content that violates applicable rules, policies or these Terms.

10. Verification and Moderation

Zilapoint may review, moderate, edit, restrict or remove listings and content where reasonably necessary to operate the platform, comply with applicable law, protect users, or enforce its policies.

A business listing appearing on Zilapoint should not, by itself, be interpreted as a guarantee or endorsement of that business.

11. Intellectual Property

The Zilapoint name, branding, website design, logos, original text, graphics and other platform materials may be protected by intellectual property laws.

You may not copy, reproduce, modify, distribute or commercially exploit Zilapoint materials without appropriate authorization, except where permitted by applicable law.

Users retain ownership of content they submit, subject to the rights and permissions necessary for Zilapoint to host, display and operate that content on the platform.

12. Privacy

Your use of Zilapoint may involve the collection and processing of information as described in our Privacy Policy.

Please review the Privacy Policy to understand how information may be handled.

13. Third-Party Businesses and Links

Zilapoint may contain information, listings, links or references relating to third-party businesses and services.

Zilapoint does not necessarily control or endorse third-party websites, products or services. Your dealings with third parties are subject to their own terms and policies.

14. Availability of the Platform

We aim to keep Zilapoint available and functional, but we do not guarantee that the website or every feature will always be available, uninterrupted or error-free.

Features may be changed, updated, suspended or discontinued when reasonably necessary.

15. Account or Listing Suspension

Zilapoint may restrict, suspend or terminate access to an account or listing where there is a reasonable basis to believe that the user has violated these Terms, applicable law or platform policies.

Where appropriate, users may contact Zilapoint to request clarification or raise an appeal regarding an account or listing action.

16. Disclaimer

Information published by users, sellers and businesses may change over time. Customers should verify important information directly with the relevant business before relying on it.

To the extent permitted by applicable law, Zilapoint does not guarantee the accuracy, completeness or continued availability of every third-party listing or piece of information.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Zilapoint and its operators will not be responsible for losses arising from transactions, communications, products, services or interactions between users and third-party businesses, except where liability cannot lawfully be excluded.

Nothing in these Terms is intended to exclude or limit any liability that cannot be excluded or limited under applicable law.

18. Indemnification

To the extent permitted by applicable law, users may be responsible for losses, claims or expenses arising from their unlawful use of Zilapoint, violation of these Terms, or infringement of another person’s rights.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes in the platform, legal requirements or business practices.

Updated Terms will be published on this page with a revised “Last Updated” date.

Your continued use of Zilapoint after an update means that you acknowledge the revised Terms, subject to applicable law.

20. Governing Law

These Terms shall be interpreted and governed in accordance with the applicable laws of India, subject to any mandatory legal rights available to users.

21. Contact Us

If you have questions about these Terms & Conditions, please contact Zilapoint.