Listing & Posting Rules

1. Who Can Post on Zilapoint?

Businesses, shopkeepers, service providers and other eligible users may create listings on Zilapoint, subject to the applicable account and platform requirements.

Listings should represent a genuine business, product, service or local offering that the user is authorised to advertise.

2. What Can You List?

Depending on the categories available on Zilapoint, users may list legitimate products and services such as:

3. Accurate Listing Information

Sellers are responsible for providing accurate and up-to-date information about their business, product or service.

• Use the correct business or seller name.
• Select the most appropriate category.
• Provide accurate product or service descriptions.
• Use genuine and relevant photographs.
• Provide accurate contact and location information.
• Clearly mention important conditions or limitations.
• Update information when the product or service changes.

4. Product & Service Descriptions

Product and service descriptions should be clear, relevant and easy for customers to understand.

• Use a clear and relevant title.
• Describe the actual product or service being offered.
• Mention important specifications where applicable.
• Do not copy unrelated descriptions from other listings.
• Do not make unsupported claims.
• Do not use misleading words to attract clicks.

5. Images & Photos

Images should accurately represent the business, product or service being listed.

• Use clear and relevant images.
• Use images you own or have permission to use.
• Avoid heavily misleading edits.
• Do not upload unrelated images.
• Do not upload images containing illegal or prohibited content.
• Do not use another business’s branding in a misleading way.

6. Pricing & Offers

Where a price is displayed, sellers should provide a reasonable and accurate representation of the applicable price or pricing information.

• Do not intentionally display a misleading price.
• Clearly mention important conditions for special offers.
• Update outdated prices when necessary.
• Do not falsely claim that an offer is limited or exclusive.
• Customers should confirm the final price with the seller.

7. Duplicate Listings

Avoid creating multiple identical listings for the same product, service or business unless there is a genuine reason and the platform permits it.

Duplicate, repetitive or spam-like listings may be merged, edited, unpublished or removed.

8. Prohibited Listings & Content

Zilapoint may restrict or remove listings that violate applicable laws, platform rules or safety standards.

Additional category-specific restrictions may apply depending on the nature of the product or service.

9. Business Information

Business profiles should contain information relevant to the actual business being represented.

• Use the genuine business name where applicable.
• Provide a real business location or service area.
• Use valid contact information.
• Do not impersonate another business.
• Do not claim official affiliation without authorization.
• Keep business hours and other information reasonably updated.

10. Contact Information & External Links

Contact details should be relevant to the listed business or service.

Users should not use listings primarily to distribute spam, phishing links, malware, misleading redirects or unrelated promotional material.

Zilapoint may restrict excessive or inappropriate external links where necessary.

11. Reviews & Customer Feedback

Where reviews or ratings are available, users should provide genuine feedback based on their actual experience.

• Do not create fake reviews.
• Do not pay or incentivise people to post misleading reviews.
• Do not threaten or harass another user through reviews.
• Do not post personal or confidential information.
• Do not use reviews to promote unrelated businesses.

12. Verification & Moderation

Zilapoint may review, moderate or verify listings where appropriate.

A verification or moderation process, where available, does not necessarily constitute a guarantee, warranty or endorsement of the business, product or service.

13. Listing Approval & Removal

Depending on the website configuration, listings may be published immediately or may be subject to review before publication.

Zilapoint may edit, restrict, reject, unpublish or remove a listing if it:

• Violates these Listing Rules.
• Violates the Terms & Conditions.
• Contains misleading information.
• Creates a safety, legal or security concern.
• Contains prohibited content.
• Appears to be spam or a duplicate.
• Receives credible reports requiring review.

14. Seller Responsibility

Sellers are responsible for their own listings and for the products or services they offer.

Sellers should ensure that their products, services, advertising claims, pricing, licences, registrations, permissions and business activities comply with applicable laws and regulations.

15. Customer Responsibility

Customers should carefully review a listing and communicate with the seller before completing a transaction.

• Confirm product availability.
• Confirm the final price.
• Verify seller and business details.
• Ask about warranty or return terms where applicable.
• Use appropriate caution when making payments.
• Report suspicious listings to Zilapoint.

16. How to Create a Good Listing

17. Reporting a Problematic Listing

If you believe a listing is fraudulent, misleading, prohibited or otherwise violates Zilapoint rules, please report it to us.

Our team may review reported content and take appropriate action based on the available information.

18. Changes to These Rules

Zilapoint may update these Listing & Posting Rules from time to time as the platform, categories, features or applicable requirements change.

Updated rules will be published on this page.