Privacy Policy

1. Introduction

Zilapoint (“Zilapoint”, “we”, “us” or “our”) operates an online platform designed to help customers discover local businesses, products and services and to help businesses establish an online presence.

This Privacy Policy explains what information we may collect, why we collect it, how it may be used and the choices available to you.

By using Zilapoint, you acknowledge that you have read and understood this Privacy Policy.

2. Information We May Collect

Depending on how you use Zilapoint, we may collect different types of information.

3. Information You Provide

We may collect information that you voluntarily provide when you:

• Create or update an account.
• Create a business profile.
• Submit a product or service listing.
• Contact a business through available features.
• Contact Zilapoint support.
• Submit feedback or reviews where available.
• Subscribe to communications where offered.

4. Automatically Collected Information

When you visit Zilapoint, certain technical information may be collected automatically by the website or by technologies used to operate and improve the website.

This may include:

• IP address
• Browser and device information
• Operating system
• Pages visited
• Referring pages
• Approximate location information
• Date and time of visits
• Website interaction information

5. How We Use Information

Information may be used for purposes such as:

• Creating and managing user accounts.
• Displaying business and product listings.
• Helping customers discover relevant businesses and listings.
• Providing customer and business support.
• Improving website functionality and user experience.
• Maintaining website security.
• Detecting and preventing fraud, abuse and misuse.
• Communicating important service-related information.
• Understanding website usage and performance.
• Complying with applicable legal obligations.

6. Business and Listing Information

If you create a business profile or listing, some of the information you provide may be publicly visible on Zilapoint.

This may include business name, category, address, location, business description, photographs, products, services, business hours and contact information, depending on the fields available on the platform.

7. Customer and Seller Communication

Zilapoint may provide communication or inquiry features that allow customers and businesses to connect.

Information shared during such interactions may be visible to the relevant parties as necessary to facilitate the communication.

Users should avoid sharing unnecessary passwords, financial credentials, government identification numbers or other highly sensitive information through public listings or unsecured communications.

8. Cookies and Similar Technologies

Zilapoint may use cookies and similar technologies to operate the website, remember preferences, understand website usage and improve functionality.

Third-party services used on the website may also use cookies or similar technologies according to their own policies.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

9. Third-Party Services

Zilapoint may use third-party services to support website functionality, analytics, communication, authentication, maps, security, hosting or other operational requirements.

Depending on the services enabled on the website, these providers may process certain information according to their own privacy policies and terms.

Examples may include hosting providers, analytics providers, authentication services, map services, communication providers and payment providers where applicable.

10. Advertising and Analytics

Zilapoint may use analytics or advertising services to understand website performance and, where applicable, display advertisements.

Such services may use cookies, identifiers or similar technologies in accordance with their own policies.

If advertising or analytics services are enabled, their specific privacy practices may apply in addition to this Privacy Policy.

11. How We Protect Information

We take reasonable measures designed to protect information from unauthorized access, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Users should also take reasonable steps to protect their passwords, devices and account information.

12. Data Retention

We may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, preventing abuse and complying with legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

13. Sharing of Information

We do not intend to sell personal information simply because you use Zilapoint.

Information may be shared where reasonably necessary with:

• Service providers supporting our website and operations.
• Technology, hosting and security providers.
• Communication or authentication providers.
• Analytics or advertising providers where applicable.
• Relevant parties when you choose to make information public.
• Government authorities or other parties where legally required.

14. Publicly Available Information

Information included in a public business listing, product listing, review or other publicly visible contribution may be accessible to other users and search engines.

Users should carefully consider what personal information they choose to publish publicly.

15. Children’s Privacy

Zilapoint is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

16. Your Choices and Rights

Depending on applicable law, you may have rights or choices regarding your personal information.

These may include the ability to:

• Request access to certain personal information.
• Request correction of inaccurate information.
• Request deletion where legally applicable.
• Update certain account information.
• Withdraw certain permissions or preferences where applicable.
• Raise a privacy-related concern or complaint.

Requests may be subject to verification and applicable legal requirements.

17. Account and Listing Deletion

If you want to close your account or request removal of information, you may contact us using the details provided below.

Some information may need to be retained where required by law, for legitimate business purposes, security, dispute resolution or other lawful reasons.

18. Links to Other Websites

Zilapoint may contain links to third-party websites. We are not responsible for the privacy practices, content or security of external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

Any updated version will be published on this page together with a revised “Last Updated” date.

20. Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or the handling of your information, please contact us.