Last Updated: August 11, 2026

Welcome to ZilaPoint (“ZilaPoint”, “we”, “us”, or “our”).

ZilaPoint is a digital platform that helps users discover local businesses, shops, products, services and other listings. Eligible businesses and users may also create listings, manage business information, create digital store pages and purchase available membership plans.

By accessing or using ZilaPoint, you agree to these Terms & Conditions (“Terms”). If you do not agree with these Terms, please do not use the website or its services.

1. About ZilaPoint

ZilaPoint operates as an online platform connecting users with local businesses, stores, products and services.

ZilaPoint may provide features including:

  • Business listings
  • Store pages
  • Product listings
  • Service listings
  • Business categories
  • Search and discovery
  • Maps and location information
  • Business contact options
  • WhatsApp or other communication links
  • User accounts
  • Business memberships
  • Paid promotional features
  • Reviews or user-generated content
  • Other local marketplace features

ZilaPoint is generally a platform and discovery service and is not automatically the seller, manufacturer, service provider or owner of every business, product or service displayed on the platform.

2. Acceptance of These Terms

By using ZilaPoint, you confirm that:

  • You have read these Terms.
  • You understand these Terms.
  • You agree to comply with these Terms.
  • You will use ZilaPoint lawfully.
  • The information you provide is accurate to the best of your knowledge.

If you are using ZilaPoint on behalf of a business or organisation, you confirm that you have authority to accept these Terms on its behalf.

3. Eligibility

You must use ZilaPoint in accordance with applicable laws.

If you create an account or submit a business listing, you are responsible for ensuring that you are legally permitted to provide the information and use the relevant service.

Certain services, memberships or transactions may have additional eligibility requirements.

4. User Accounts

Some ZilaPoint features may require you to create an account.

You agree to:

  • Provide accurate information.
  • Keep your account information updated.
  • Keep your login credentials secure.
  • Not share your account with unauthorised persons.
  • Not create accounts for fraudulent purposes.
  • Notify us if you believe your account has been compromised.

You are responsible for activity carried out through your account unless the activity resulted from circumstances beyond your reasonable control.

ZilaPoint may suspend or terminate accounts that violate these Terms.

5. Google Login

ZilaPoint may provide Google Sign-In or other third-party authentication methods.

If you choose to use such services, you are also subject to the applicable terms and policies of the relevant third-party provider.

ZilaPoint does not request or store your Google password.

6. Business Listings

Business owners and other authorised users may submit listings to ZilaPoint.

A listing may include:

  • Business name
  • Address
  • Phone number
  • Email
  • Business hours
  • Website
  • Products
  • Services
  • Photos
  • Logo
  • Description
  • Location
  • Pricing information
  • Other business information

The person submitting a listing is responsible for ensuring that the information is:

  • Accurate
  • Current
  • Lawful
  • Not misleading
  • Not fraudulent
  • Not infringing third-party rights

7. Business Owner Responsibility

If you create or manage a business listing, you are responsible for:

  • The accuracy of your business information.
  • Keeping your information updated.
  • Having permission to represent the business.
  • Having appropriate rights to upload photos, logos and other content.
  • Complying with applicable laws.
  • Providing lawful products and services.
  • Responding appropriately to customer enquiries.
  • Maintaining any licences or registrations required for your business.

ZilaPoint does not automatically verify every claim made by a business owner.

8. Business Verification

ZilaPoint may provide verification or claiming features.

Where available, verification may involve confirming information such as:

  • Business ownership
  • Contact information
  • Business address
  • Other relevant details

Verification does not necessarily mean that ZilaPoint guarantees the quality, legality, financial stability or performance of the business.

A verified status may be removed if information is later found to be inaccurate or misleading.

9. Public Listings

Information submitted as part of a public listing may be visible to the public and may potentially be indexed by search engines.

By submitting information for public display, you understand that other people may access, view or share that information.

Do not publish:

  • Passwords
  • OTPs
  • Banking credentials
  • Private identification information
  • Confidential business information
  • Sensitive personal information

unless specifically required by a legitimate feature and appropriate safeguards are provided.

10. Digital Store Pages

Eligible businesses may receive access to a digital store or business page depending on their membership or applicable ZilaPoint plan.

Store owners may be able to publish:

  • Business information
  • Products
  • Services
  • Photos
  • Prices
  • Contact information
  • Promotional information
  • Other permitted content

Store owners are responsible for maintaining accurate information.

ZilaPoint may modify, suspend or remove a store page when necessary to comply with these Terms, applicable law, security requirements or platform policies.

11. Products and Services

ZilaPoint may display products and services offered by independent businesses.

Unless expressly stated otherwise, ZilaPoint does not manufacture, own or directly provide the products or services listed by third-party businesses.

The business offering the product or service is responsible for:

  • Product quality
  • Product authenticity
  • Pricing
  • Availability
  • Delivery
  • Warranty
  • Returns
  • Customer support
  • Legal compliance
  • Applicable taxes
  • Product safety

Users should independently verify important information before purchasing or engaging with a business.

12. Transactions Between Users and Businesses

ZilaPoint may help users discover businesses and contact them.

Unless ZilaPoint expressly provides a transaction service, any transaction between a customer and a business is directly between those parties.

ZilaPoint is generally not responsible for:

  • Payment disputes
  • Delivery delays
  • Product defects
  • Service quality
  • Refunds
  • Cancellations
  • Warranty claims
  • Business conduct
  • Customer conduct

Users and businesses should resolve transaction-related disputes directly whenever possible.

13. Membership Plans

ZilaPoint may offer free and paid membership plans.

Membership plans may provide different features, such as:

  • Business listings
  • Store pages
  • Additional listing features
  • Product listings
  • Promotional features
  • Business management tools
  • Other premium features

Features, prices and limits may vary by plan.

ZilaPoint reserves the right to modify membership features with reasonable notice where appropriate.

14. Membership Payments

Paid membership plans may require payment through a third-party payment provider.

Before purchasing, users should review:

  • Plan price
  • Billing frequency
  • Included features
  • Renewal terms
  • Cancellation conditions
  • Refund conditions

A successful payment does not automatically guarantee approval of a business listing if the listing violates ZilaPoint’s policies.

15. Subscription Renewal

Where a membership is configured as a recurring subscription, the membership may renew according to the applicable subscription terms.

Users are responsible for cancelling recurring memberships before the next billing period if they do not wish to continue.

The exact renewal and cancellation terms displayed at the time of purchase will apply.

16. Refunds and Cancellations

Refund eligibility depends on the applicable membership or purchase terms.

ZilaPoint may provide refunds in circumstances specified in its Refund & Cancellation Policy or where required by applicable law.

We may deny refunds where:

  • The applicable refund period has expired.
  • The service has already been substantially used.
  • The account was suspended because of a serious violation of these Terms.
  • The payment was associated with fraudulent activity.

Nothing in this section limits any mandatory consumer rights available under applicable law.

17. Promotions and Advertising

ZilaPoint may offer businesses opportunities to promote listings, products or services.

Promotional placement does not guarantee:

  • A particular number of views
  • Leads
  • Calls
  • Customers
  • Sales
  • Search rankings
  • Business revenue

Advertising performance can depend on many factors outside ZilaPoint’s control.

18. User-Generated Content

Users may be permitted to submit:

  • Reviews
  • Comments
  • Photos
  • Business descriptions
  • Product information
  • Service information
  • Questions
  • Other content

You remain responsible for content you submit.

You must not submit content that:

  • Is false or deliberately misleading.
  • Is defamatory or abusive.
  • Infringes copyright or trademarks.
  • Violates privacy rights.
  • Contains malicious software.
  • Promotes illegal activities.
  • Contains fraudulent offers.
  • Contains harmful or deceptive information.
  • Violates applicable laws.
  • Violates ZilaPoint policies.

19. Content Licence

When you submit content to ZilaPoint, you grant ZilaPoint a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, format, distribute and use that content as reasonably necessary to operate, promote and improve the platform.

You retain ownership of content that you legally own.

You confirm that you have the necessary rights to grant this licence.

20. Photos, Logos and Intellectual Property

You must have permission or appropriate rights before uploading:

  • Business logos
  • Product photographs
  • Staff photographs
  • Copyrighted images
  • Brand materials
  • Marketing materials
  • Other third-party content

You must not upload content that infringes another person’s intellectual property rights.

ZilaPoint may remove content following a valid complaint or where infringement is reasonably suspected.

21. Reviews and Ratings

If reviews or ratings are available, users must provide genuine experiences and opinions.

Users must not:

  • Create fake reviews.
  • Pay for fake reviews.
  • Post reviews on behalf of another person.
  • Manipulate ratings.
  • Threaten businesses with negative reviews.
  • Use reviews to promote unrelated businesses.
  • Publish confidential information.

ZilaPoint may remove reviews that violate these Terms or applicable policies.

22. Prohibited Activities

You must not use ZilaPoint to:

  • Commit fraud.
  • Impersonate another person or business.
  • Create fake business listings.
  • Publish misleading information.
  • Spam users.
  • Harass or threaten others.
  • Distribute malware.
  • Attempt unauthorised access.
  • Manipulate search results.
  • Create duplicate listings for deceptive purposes.
  • Collect personal information without proper authority.
  • Promote illegal goods or services.
  • Promote counterfeit products.
  • Infringe intellectual property rights.
  • Circumvent platform restrictions.
  • Abuse promotional offers.
  • Use automated systems to interfere with the platform without permission.

23. Restricted or Illegal Content

ZilaPoint may prohibit or restrict listings involving products or services that are illegal, highly regulated, unsafe or otherwise unsuitable for the platform.

We may remove or restrict any listing where we reasonably believe that:

  • The listing violates applicable law.
  • The product or service presents significant safety concerns.
  • The listing is fraudulent.
  • The listing violates third-party rights.
  • The listing violates ZilaPoint policies.

24. Maps and Location Information

ZilaPoint may use third-party mapping and location services.

Map information may occasionally be inaccurate, incomplete or outdated.

Users should not rely solely on map information for:

  • Emergency situations
  • Safety-critical decisions
  • Legal boundaries
  • Exact property measurements
  • Navigation where accuracy is essential

ZilaPoint is not responsible for inaccuracies originating from third-party mapping services.

25. WhatsApp and External Communication

ZilaPoint may provide WhatsApp, phone, email or other communication options.

When you choose to communicate outside ZilaPoint:

  • The communication may be governed by the third party’s terms.
  • ZilaPoint may not control the conversation.
  • ZilaPoint cannot guarantee the behaviour of the business or customer.
  • Users are responsible for protecting their own confidential information.

26. Third-Party Services

ZilaPoint may integrate with third-party services, including:

  • Google
  • Google Maps
  • Google Sign-In
  • WhatsApp
  • Payment providers
  • Hosting providers
  • Analytics providers
  • Advertising providers
  • Social media platforms

Your use of third-party services may be subject to their separate terms and privacy policies.

27. Availability of the Website

We aim to keep ZilaPoint available and functioning properly, but we do not guarantee that:

  • The website will always be available.
  • The website will always operate without errors.
  • All features will always be available.
  • Services will never be interrupted.
  • Information will always be current.
  • The website will be free from bugs or security vulnerabilities.

We may temporarily suspend services for:

  • Maintenance
  • Updates
  • Security issues
  • Technical problems
  • Infrastructure changes
  • Emergency situations

28. Account Suspension and Termination

ZilaPoint may suspend, restrict or terminate an account, listing or store if:

  • These Terms are violated.
  • False information is submitted.
  • Fraud is suspected.
  • The platform is abused.
  • The account creates security risks.
  • The listing violates applicable law.
  • Payment fraud is suspected.
  • A serious complaint is received.
  • Required membership payment is not completed.
  • Continued access creates a legal or operational risk.

Where appropriate, we may provide notice and an opportunity to resolve the issue.

29. Removal of Listings

ZilaPoint may remove or restrict a listing when necessary because of:

  • Incorrect information
  • Duplicate listings
  • Fraud
  • Spam
  • Legal complaints
  • Copyright complaints
  • Trademark complaints
  • Prohibited content
  • User safety concerns
  • Violation of these Terms
  • Platform abuse

Removal does not necessarily entitle the user to a refund.

30. Intellectual Property of ZilaPoint

The ZilaPoint website and its original content, branding, design, logos, graphics, software and platform features may be protected by intellectual property laws.

Unless expressly permitted, you may not:

  • Copy ZilaPoint’s branding.
  • Reproduce substantial portions of the platform.
  • Sell or redistribute our proprietary materials.
  • Reverse engineer the platform.
  • Use our branding to create confusion.
  • Scrape or systematically copy platform content without permission.

31. Disclaimer

ZilaPoint provides a platform for local discovery and business information.

We do not guarantee:

  • The accuracy of every listing.
  • The authenticity of every business.
  • The quality of every product.
  • The quality of every service.
  • Business licensing status.
  • Product availability.
  • Pricing accuracy.
  • Customer behaviour.
  • Business behaviour.
  • Transaction outcomes.
  • Revenue or leads generated through the platform.

Users should perform their own verification before entering into important transactions.

32. Limitation of Liability

To the maximum extent permitted by applicable law, ZilaPoint and its operators will not be responsible for indirect, incidental, special or consequential losses arising from your use of the platform.

This may include losses arising from:

  • Business transactions
  • Product purchases
  • Service engagements
  • Incorrect listings
  • Business conduct
  • Customer conduct
  • Third-party services
  • Website interruptions
  • Loss of data
  • Unauthorised access
  • Reliance on information published on the platform

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

33. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless ZilaPoint and its operators from claims, losses, liabilities, damages and expenses arising from:

  • Your violation of these Terms.
  • Your unlawful use of the platform.
  • Content you submit.
  • Your business listing.
  • Your products or services.
  • Your infringement of another person’s rights.
  • Your transactions with other users.

34. Privacy

Your use of ZilaPoint is also governed by our Privacy Policy, which explains how we collect, use and protect information.

Please review our Privacy Policy before using the platform.

35. Changes to These Terms

ZilaPoint may update these Terms from time to time.

Changes may be made because of:

  • New features
  • New services
  • Business model changes
  • Legal requirements
  • Security improvements
  • Changes in third-party services

When material changes are made, we may update the Last Updated date and provide additional notice where appropriate.

Continued use of ZilaPoint after the updated Terms become effective means that you accept the updated Terms, to the extent permitted by applicable law.

36. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from these Terms or your use of ZilaPoint shall be subject to the jurisdiction of the courts having authority under applicable Indian law.

37. Contact Us

If you have questions regarding these Terms, please contact us.

ZilaPoint

Website: [Zilapoint]
Email: [vijayblog101@gmail.com]
Support Email: [vijayblog101@gmail.com]
Phone: [+91 8887570612]
Business Address: [Ayodha Road, Near Mahindra Agency Akbarpur Ambedkar Nagar ]

For legal or policy-related matters, please use the subject:

“Terms & Conditions – ZilaPoint”